In 2011, UK Vision Strategy, a sector wide partnership to improve eye care and sight loss services across the UK, led a senior cross-sector group to develop Commissioning Guidance for eye care and sight loss services. The Commissioning Guidance has been endorsed by RCGP, NAPC, NHS Alliance and Family Doctor Association. It has been commended by Ben Dyson, Director of Policy, Commissioning & Primary Care, Commissioning Development Directorate, Department of Health as "an excellent resource."
Effective eye care and sight loss services are a key component of efficient local health and well-being services. This guide supports clinical commissioning groups through all stages of the eye care commissioning process in a straightforward and comprehensive format:
Assessment of current services and working across professional boundaries, employing their clinical expertise and knowledge of the local population
Design, specification and commissioning of services to meet need
Identification of investment priorities to reduce inequality, improve patient experience and achieve cost savings.
A wealth of resources such as key data sources and policy documents essential for the commissioning process are included. The guide should be used in conjunction with detailed clinical pathway guidance, referred to in the appropriate sections, such as those produced by the Royal College of Ophthalmologists and the College of Optometrists.
NHS 'Commissioning for Quality - Views from Commissioners'
The NHS have recently launched an interactive web resource to support CCGs on commissioning high quality services that deliver improved outcomes for patients. 'Commissioning for Quality - Views from Commissioners' seek to support commissioners in terms of their responsibilities for quality.
The NHS definition for quality was first set out in 'High Quality Care for All (2008)' and sets out three dimensions to a high quality service: Clinical effectiveness, safety and patient experience.
'Commissioning for Quality: Views from Commissioners', also sets out five key messages. When applied together, these messages should have a significant impact on the quality of services:
Listen to the voices of patients and the public.
Triangulate data and intelligence.
Make use of the levers available.
Walk the service - use and see.
Share concerns and take action.
'Commissioning for Quality - Views from Commissioners' guidance places the voice of the patient as the key to providing quality services. The full guidance is available below.
Commissioning for Quality - Views from Commissioners' guidance