Stream 2: Working together towards integrated care and support services


Greater integrated care within the health service has been a priority for successive UK governments for decades; there have been a number of approaches to the problem from multidisciplinary care, to shared care, to the integrated care model, but why does fragmentation persist and is there anything we can do about it?

Why attend?

In this stream you will hear about how you can influence the commissioning of services that can make a difference to people with sight loss. You will also learn about collaborative work taking place across the UK to improve integration, and join up health and social care.  


Innovative new models of care and ways of working

Dr Phil Richardson, Director of Transformation and Innovation, Dorset CCG

In this session, Dr Phil Richardson will talk about the challenges Clinical Commissioning Groups face to meet the needs of local populations as part of the wider health and care economy. He will share the different ways in which the Dorset CCG looks at existing approaches and new challenges, exploring innovative solutions in order to drive disruptive change. Phil will also share how the Dorset system is coming together as a partnership of commissioners and providers to innovate new models of care and new ways of working.

Case Studies:

Optical Practices: Solutions to the rising demand on eye care services

Fiona Hiscox, Ophthalmic Public Health Lead and Jonathan Drew, Business Manager, both from Devon Local Optical Committee

With an ageing UK demographic and increasing number of patients with eye conditions, the demand for local hospital eye services is increasing each year. This session will focus on the Devon Local Optical Committee’s efforts to alleviate the pressure on hospital eye care services by drawing on the resource of highly qualified and regulated optometrists and dispensing opticians in local optical practices. Delegates will hear about an example of primary and secondary care services working in an integrated way to have ‘right care’ delivered in the ‘right place’, at the ‘right time’, by the ‘right professional’.

Networked ophthalmology care – a toolkit for increased collaboration  

Karen Reeves, Vanguard Programme Director, Moorfields Eye Hospital

The vanguard team at Moorfields has developed a unique online toolkit to help NHS trusts to think about working together in a networked care model. Karen will outline how networked care helps to sustain hospital clinical services locally for patients and alleviates the stress for patients of travelling to get specialist care.  She will explain how the toolkit provides advice and practical tools and templates to help get best practice right first time, and will give resources and templates for other organisations to use to help NHS trusts to implement a networked model more quickly. 

Using patient experience to improve eye care services

Dr Jackie McCall, Consultant in Public Health, Public Health Agency, Northern Ireland

Dr McCall will present on how the Public Health Agency used a survey tool to obtain anonymous feedback from users, families, carers and staff across Northern Ireland about their experiences of hospital eye care services and what matters most to them. She will explain how the findings and recommendations will drive forward changes, improvements and developments to eye care service design.

Sight loss and mental health

Adrian Iuga, Eye Clinic Liaison Officer, King’s College Hospital

People with sight loss are at a higher risk of developing mental health conditions. Support services are available but patients are not systematically identified and referred.  Adrian Iuga will give an overview of work by King’s College Hospital to pilot a mental health screening programme for patients with sight loss, in order to integrate mental health support into the current medical management of eye conditions, and create clear referral pathways for appropriate support and interventions. 

Certification of visual impairment in the 21st Century – the eCVI project and ECLO support

Philippa Simkiss, Head of Partnerships, RNIB and Chris Wilsdon, ECLO at Princess Royal University Hospital and Queen Mary's Hospital

Philippa Simkiss will present on a joint project between Moorfields Eye Hospital, RNIB and hospitals in Gloucester, Leeds and Nottingham to investigate whether an electronic certification process is a more reliable, efficient and speedy way to help people who are blind or partially sighted to access the support associated with registration. Chris Wilsdon will then provide an insight into the support Eye Clinic Liaison Officers can provide.

The costs avoided through effective rehabilitation services 

Josh Feehan, Research and Development Officer, RNIB

As part of the Early Intervention and Rehabilitation Project, RNIB commissioned the Office for Public Management to undertake a study of the costs avoided when effective vision rehabilitation services are provided to blind and partially sighted people. Josh will outline the results from the case study in terms of costs avoided for Health and Social Care relating to personal safety, social participation, functional independence and emotional well-being. 

Register today!


Book now

For just £100 +VAT (£120).

If you are making a group booking of more than 10 people from the same organisation please email to book.